Frequently Asked Questions
Should I wear a helmet?
We strongly recommend that you wear a helmet but it's your decision. If you are an adult booking for someone under-18 we will ask you to confirm whether or not your child will wear a helmet.
What do I need to wear?
We recommend a cycle helmet and clothes appropriate for the weather. Try to avoid anything that could get caught in the chain.
Do I need to bring water or other refreshments?
It's up to you, but you need to be able to carry them safely.
What repair tools should I bring?
It's up to you, there is no requirement to bring any tools at all, but you need to be able to carry them safely.
Will you supply a bike?
No, you have to bring your own bike.
Does training carry on in bad weather?
Yes, we will look to continue training in most weathers unless the Instructor judges it to be unsafe.
I have a BMX – can I still do the training?
Provided your bike is roadworthy, you can do the training. Your bike must have two brakes.
Are your Instructors DBS checked?
Yes. All our Instructors are also trained in safeguarding awareness.
Are your instructors trained in First Aid?
Yes.
I have an adapted bike - can I still have training?
Yes.
I have some medical requirements – can I still do the training?
We have trained many people with medical requirements so the answer is most likely ‘yes’.
Is there a minimum age for training?
No.
Is there a maximum age for training?
No.
Do I need to be fit?
No.
Do I need to be able to drive a car?
No.
Will you fix my bike for me?
No, we may make small adjustments with your consent, eg, adjusting your saddle height, but our Instructors are not cycle mechanics.
Do you teach mountain biking or sports cycling?
No.
Can I do the training on an e-bike (electrically assisted pedal cycle or EAPC)?
Yes but only if you are aged 14 or over. It is against the law for someone under 14 to ride an EAPC on public roads.
Can you recommend a make of bike / child carrier / bike shop / etc?
No, we cannot recommend individual suppliers.